Conditions of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
CUSTOMERS WITH ORDERS OF AED 1000 OR MORE:
We appreciate our customers for shopping for more than 1000+ AED, for the same reason we are not receiving any delivery charges on orders of AED 1000+ which are waived off just to improve our relationship with our customers, not only that our customers also receive free return without any charges when they are not satisfied with even one of the ordered products or all.
In the same policy we also advise our customers to please keep in mind that when the products are returned, your paid amount are transferred back to your Login Wallet Account, which can be easily utilized on your next purchase, but the customer is charged with the delivery charges of AED 15 to AED 30 as per the policy defined by the company and depending on the route or service area.
TO RETURN THE ITEM
Call our Customer Support Team on (+971 55 152 6977) within 5 Days from the day your order is delivered to arrange a return.
An email will be sent containing a pre-paid shipping label for you to print and attach to the package. A pick-up will be scheduled by one of our courier services.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
Pack the item in its original state and packaging. Do not remove any code or labels on the box. Hand over the package to the courier representative.
Once we receive your returned item, we will inspect it and your payment will be transferred to your Login Wallet Account. You can use Your Wallet Account Balance for New Orders only.
Most orders will be delivered within the 24 to 36 hours of Next Business Day when the product ordered is in stock. Orders are not processed or shipped on Friday. We cannot guarantee when an order will be delivered. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a proper way to avoid delays caused by shipping or product availability. We share this information with our customers frequently that we have marked some
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There are seprate delivery charges for outside the UAE delivery